Free 642-105 download :cisco Unified Communications Advanced Unified Communications AM exam
Certification Provider: cisco
Exam Name: Implementing Cisco Unified Messaging
Related Certifications: Unified Communications
Language: English
Latest update:2010-05-01
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642-105 QUESTIONS ANSWERS WITH EXPLANATIONS
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642-105 IUM
Implementing Cisco Unified Messaging
Last day to test 03/25/10
Exam Number: 642-105
Duration: 75 minutes 55-65 questions
Available Languages: English and Japanese
Click Here to Register: Pearson VUE
Exam Policies: Read current policies and requirements
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Exam Description Special Prerequisite Exam Topics Recommended Training Additional Resources
Exam Description
The 642-105 IUM Implementing Cisco Unified Messaging exam tests a candidate’s knowledge of how to install, configure, maintain and troubleshoot Cisco Unified Messaging. Candidates can prepare for this exam by taking the AUM and IUM Administering Cisoc Unified Messaging and Implementing Cisco Unified Messaging courses.
Special Prerequisite
Cisco Unity Support Specialist can install, configure, operate and maintain a Cisco Unified Messaging 5.0 system in both stand-alone voice mail and unified messaging environments. It is highly recommended that candidates for certification also have experience and knowledge in Microsoft Exchange, Lotus Domino and Linux environments.
Exam Topics
The following topics are general guidelines for the content likely to be included on the Remote Access exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.
Install Cisco Unity System to meet end-user requirements
Use the Cisco Unity Installation and Configuration Assistant to install the Unity System on a Microsoft Server
Set up the appropriate Microsoft Windows server components to support Cisco Unity System in either a voicemail or unified messaging environment.
Use the Cisco Unity Server Preparation Assistant to prepare and validate the server readiness for the Unity System installation.
Choose the appropriate desktop messaging interface for client machines based on customer requirements (IMAP, Inbox, vmo, duc)
List the steps to perform a Cisco Unity System installation.
Set up the appropriate integration between Cisco Unity and a telophone system
Configure Cisco Messaging Systems to customer requirements
Configure Cisco Unity global settings to meet requirements.
Configure telephone user interface account policies, subscriber classes of service, and subscriber templates to prepare system for user account entry.
Add new users to the Cisco Messaging System and verify functionality
Import user accounts into the Cisco Messaging System and verify functionality.
Configure autoattendant, voicemail and audiotext applications to meet requirements.
Configure Cisco Unity digital networking.
Configure voice recognition
Explain the necessary configuration options to provide for system failover
Configure Cisco Unity System to interopt with other messaging systems
Configure Cisco Unity delivery location objects to communicate with other messaging systems
Use configuration manager utility to setup and add interoperability accounts to either an Exchange or Domino messaging server.
Test and verify the interoperability of the Unity System with the non-Cisco messaging system.
Configure Cisco Unity Connection to interopt with Cisco Unity
Configure networking subscribers
Maintain an installed Cisco Messaging System
Use Disaster and Recovery Tools to perform backup and restore procedures.
Use appropriate utilities to optimize data base performance.
Apply service packs and virus patches as appropriate.
Perform system and feature upgrades as necessary.
Use appropriate reports and utilities to maintain a properly functioning Cisco Unity System.
Troubleshoot and repair Cisco Messaging System installations
Use the appropriate reports and utilities to troubleshoot Cisco Messaging System problems.
Take the appropriate steps to repair identified Cisco Messaging System failures.
Test and verify Cisco Messaging System configuration changes.
Administer Cisco Messaging Servers
Generate and interpret Cisco Messaging Server reports.
Use appropriate Cisco Messaging Server utilities to perform moves, adds and changes
CISCO 642-105
Cisco® Implementing Cisco Unified Messaging
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Question：1
Your customer has asked you to install a 24 port Cisco Unity 5.0 voicemail only system with the message store
on box. Which three combined software applications does Cisco Unity support in this configuration? (Choose three.)
A. Exchange Server 2007
B. SQL Server 2000
C. Windows Server 2003
D. MSDE Server 2000
E. Exchange Server 2000
F. Exchange Server 2003
Answer: BCF
Question：2
The VPIM directory account is created by which Cisco Unity utility?
A. Message Store Monitor
B. Unity Telephone Integration Manager
C. Configuration Manager
D. Advanced Settings Tool
Answer: C
Question：3
After installing and debugging Cisco Unity Bridge, you run the Bridge Analog Network And Node Analyzer. You view the call traces and find that there are errors logged. What is the recommended course of action?
A. Use the port status monitor to check the analog port capacity.
B. Execute the Event Monitoring Service for more in-depth diagnostics.
C. Run BANANA at least daily to learn what ratio of errors is “normal.”
D. Run Bridge Directory Synchronization in the Cisco Unity Diagnostic Tool.
Answer: C
Question：4
Message waiting lamps are very slow in coming on after messages are received. The circuit-switched PBX
integration is working well and is not the cause. A Cisco Unity port is set to exclusively dial out MWI. How do you confirm that the problem is corrected?
A. Open the Call Viewer Utility. Leave messages for subscrib
Cisco Unity should immediately send data packets to the phone system.
B. Open the Integration Monitor.Leave messages for subscribers.
Cisco Unity should immediately send data packets to the phone system.
C. Open the Ports page in the Cisco Unity Telephone Integration Manager. Leave messages for subscribers.
Cisco Unity sould immediately send data packets to the phone system.
D. Open the Ports page on the System Administration screens.
Leave messages for subscribers.
Cisco Unity should immediately send data packets to the phone system.
Answer: B
Question：5
You thought you had assigned the Text to Speech feature to certain users in a class of service, however after importing them using the Bulk Import Utility the feature is not working for any of them. What could be the cause?
A.You selected the incorrect class of service while using the Bulk Import Utility.
B. You forgot to fill in the TTS_FEATURE field.
C. You selected the incorrect subscriber template when using the Bulk Import Utility.
D. You selected the incorrect Exchange mailstore when importing the subscribers.
Answer: C
Question：6
What happens when a subscriber who owns a call handler is deleted from Cisco Unity 5.0?
A. The Cisco Unity program reassigns ownership of call handlers to the subscriber entered on the system >
configuration page of the system administration screens.
B. The Cisco Unity program automatically deletes the associated Microsoft Active Directory account.
C. The Cisco Unity program prompts the user to choose a different subscriber to reassign to the deleted subscriber’s call handlers.
D. The Cisco Unity program prompts the user to run DbWalker Utility to fix the orphaned call handler.
Answer: A
Question：7
You have completed setting up your call handlers. What utility can you use when dialed in to verify that calls are routed to the correct call handlers?
A. Audio Text Manager
B. Unity Diagnostic Viewer
C. Gather Unity System Information
D. Port Status Monitor
Answer: D
Question：8
Your customer is attempting to add VPIM subscribers and is receiving an error that they must first perform
which of these tasks?
A. Configure the Voice Connector.
B. Configure the primary location object.
C. Configure the VPIM account.
D. Configure the VPIM delivery location object.
Answer: D