Free 640-460 download :cisco CCNA Voice IIUC Implementing Cisco IOS Unified Communications (IIUC) exam
Certification Provider: cisco
Exam Name: 640-460 – IIUC Implementing Cisco IOS Unified Communications (IIUC)
Related Certifications: CCNA Voice
Language: English
Latest update:2010-05-01
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640-460 IIUC
Implementing Cisco IOS Unified Communications
Exam Number: 640-460
Associated Certifications: CCNA Voice
Duration: 90 minutes (60-70 questions)
Available Languages: English, Japanese, Chinese and Russian
Click Here to Register: Pearson VUE
Exam Policies: Read current policies and requirements
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Exam Description Exam Topics Recommended Training Additional Resources
Exam Description
The 640-460 IIUC Implementing Cisco IOS Unified Communications exam is associated with the CCNA Voice certification. This exam confirms basic IP telephony installation, configuration, and maintenance skills by testing a candidate’s knowledge of implementing and configuring small- to medium sized IP Telephony solutions using Cisco Unified Communications Manager Express, Cisco Unity Express, and the UC500 Smart Business Communications System solutions.
Exam Topics
The following topics are general guidelines for the content likely to be included on the Implementing Cisco IOS Unified Communications exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.
Describe the components of the Cisco Unified Communications Architecture
Describe the function of the infrastructure in a UC environment
Describe the function of endpoints in a UC environment
Describe the function of the call processing agent in a UC environment
Describe the function of messaging in a UC environment
Describe the function of auto attendants and IVRs in a UC environment
Describe the function of contact center in a UC environment
Describe the applications available in the UC environment, including Mobility, Presence, and Telepresence
Describe how the Unified Communications components work together to create the Cisco Unified Communications Architecture
Describe PSTN components and technologies
Describe the services provided by the PSTN
Describe time division and statistical multiplexing
Describe supervisory, informational, and address signalling
Describe numbering plans
Describe analog circuits
Describe digital voice circuits
Describe PBX, trunk lines, key-systems, and tie lines
Describe VoIP components and technologies
Describe the process of voice packetization
Describe RTP and RTCP
Describe the function of and differences between codecs
Describe H.323, MGCP, SIP, and SCCP signalling protocols
Describe and configure gateways, voice ports, and dial peers to connect to the PSTN and service provider networks
Describe the function and application of a dial plan
Describe the function and application of voice Gateways
Describe the function and application of voice ports in a Gateway
Describe the function and operation of call-legs
Describe and configure voice dial peers
Describe the differences between PSTN and Internet Telephony Service Provider circuits
Describe and configure a Cisco network to support VoIP
Describe the purpose of VLANs in a VoIP environment
Describe the environmental considerations to support VoIP
Configure switched infrastructure to support voice and data VLANs
Describe the purpose and operation of PoE
Identify the factors that impact voice quality
Describe how QoS addresses voice quality issues
Identify where QoS is deployed in the UC infrastructure
Implement UC500 using Cisco Configuration Assistant
Describe the function and operation of Cisco Configuration Assistant
Configure UC500 device parameters
Configure UC500 network parameters
Configure UC500 dial plan and voicemail parameters
Configure UC500 SIP trunk parameters
Configure UC500 voice system features
Configure UC500 user parameters
Implement Cisco Unified Communications Manager Express to support endpoints using CLI
Describe the appropriate software components needed to support endpoints
Describe the requirements and correct settings for DHCP, NTP, and TFTP
Configure DHCP, NTP and TFTP
Describe the differences between key system and PBX mode
Describe the differences between the different types of ephones and ephone-dns
Configure Cisco Unified Communications Manager Express endpoints
Configure call-transfer per design specifications
Configure voice productivity features, including hunt groups, call park, call pickup, paging groups, and paging/intercom
Configure Music on Hold
Implement voicemail features using Cisco Unity Express
Describe the Cisco Unity Express hardware platforms
Configure the foundational elements required for Cisco Unified Communications Manager Express to support Cisco Unity Express
Describe the features available in Cisco Unity Express
Configure AutoAttendant services using Cisco Unity Express
Configure basic voicemail features using Cisco Unity Express
Perform basic maintenance and operations tasks to support the VoIP solution
Describe basic troubleshooting methods for Cisco Unified Communications Manager Express
Explain basic troubleshooting methods for Cisco Unity Express
Explain basic maintenance and troubleshooting methods for UC500
IBM 640-460
IIUC Implementing Cisco IOS Unified Communications (IIUC)
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QUESTION NO: 1
You are CCNA VOICE associate in crambible.com. You need configure a voice port that will allow the gateway to terminate 23 or 30 circuits from the PSTN. Which type of voice port you will configure?
A. BRI
B. FXS
C. PRI T1/E1
D. E&M
Answer: C
QUESTION NO: 2
Which of the following is selected first for an incoming dial peer?
A. Answer-address
B. incoming called-number
C. destination-pattern
D. pots port
Answer: B
QUESTION NO: 3
Power over Ethernet (PoE) is the ability for the LAN switching infrastructure to provide power over a copper Ethernet cable to an endpoint
(Powered Device). This capability, once referred to as “inline power”, was originally developed and first delivered by Cisco in 2000 to support the emerging IP
Telephony deployments. IP Telephones, like desktop PBX phones, need power for their operation and Power over Ethernet enables scalable and manageable power delivery and simplifies deployments of IP Telephony. As Wireless networking emerged, Power over Ethernet was also used to power these devices to allow for
deployments in locations where local power access did not exist. While IP telephones
and wireless access points are the most intuitive uses for PoE, the advent of 802.3af standardization of PoE opens the door to a new generation of networked-attached devices such as video cameras, point-of-sale devices, security access control (card scanners), building automation and industrial automation just to name a few. When
a Cisco switch supply PoE to an IP phone?
A. whenever switch and IP phone are Cisco products.
B. when Cisco switch supports prestandard PoE and the IP phone supports 802.3af.
C. when Cisco switch and IP phone both support a common PoE method.
D. Only when both the switch and IP phone use 802.3af PoE.
Answer: C
QUESTION NO: 4
What is the default VTP mode on Cisco switches?
A. Master
B. Client
C. Backup
D. Server
Answer: D
QUESTION NO: 5
Which Cisco Unified Communications layer is the call processing layer?
A. Layer A including video,communications client, software-based phones, IP Phone
B. Layer B including Voice mail,Presence,Contact Center
C. Layer C including Cisco Unified Communications manger,Directory Server.
D. Layer D including Gateway, Router, Switch.
Answer: C
QUESTION NO: 6
What are the three VTP modes on Cisco switches?
A. Master
B. Client
C. Server
D. Transparent
Answer: B, C, D
QUESTION NO: 7
A SIP Trunk is a logical connection between an IP PBX and a Service Provider’s application servers that allows voice over IP traffic to be exchanged between the two. When a call is placed from an internal phone to an external number, the PBX sends the necessary information to the SIP Trunk provider who establishes the call to the dialed number and acts as an intermediary for the call. All signaling and voice traffic between the PBX and the provider is exchanged using SIP and RTP protocol packets over the IP network. Which two statements about SIP trunk are true?
A. A SIP trunk configuration is mandatory for a UC500 device.
B. A SIP trunk is needed for internet access
C. A SIP trunk is needed only for voice if you are planning on using VoIP through a service provider.
D. A SIP trunk is not supported in a keyswitch configuration.
Answer: C, D
QUESTION NO: 8
You are CCNA VOICE associate in crambible.com. One user from your company wants to use a signaling protocol on the voice gateways that require registration with the Cisco Unified Communications Manager. Which protocol should you suggest to him?
A. SIP
B. Frame relay
C. SRTP
D. MGCP
Answer: D